Q: Is my credit card secure?
A: Your credit card transactions are secure. All on-line orders are encrypted and sent through our secure server, using SSL technology to prevent information from being intercepted.
Confidential information such as your credit card number will be used only to fulfill your order. To protect your privacy, we will ask you to enter your credit card number and expiration date each time you place an order with us. This way, even if someone else accesses the account information stored on your computer, they won't be able to use your credit card.
Q: What about my personal information?
A: Genevieve's will not rent, sell or make known to any outside party any personal information obtained while visiting our web site. Any information is for our internal purposes only.
Those people who set up accounts on genevieves.com are asked to provide their e-mail and name on the “My Account” and E-mail Notification pages. This information is also used to send periodical newsletters. Each registered user has the option to remove his/her name and e-mail on the “My Account” page.
If you have any questions concerning privacy please e-mail us at info@genevieves.com.
Q: What about E-mail?
A: Information contained within general email inquiries sent to info@genevieves.com is used solely for the purpose of responding to your inquiry. Your request for a product may be entered into a general database to help us track requests from customers. Your identity is not recorded in this database.
We will send you information by e-mail, if you have requested it. We will always give you the opportunity to be removed from our e-mail mailing list.
Q: How do you use Cookies?
A: Many internet companies, such as Yahoo! uses cookies and we also reserve the right to use cookies to track visits, shopping cart activities and estimate audience size. The information collected by cookies helps us to better understand our market and provide the best service to our customers.
We also use cookies in the referral Student ID link. Once the recipient of the link opens up the Referral.php page in our site, this page places up to three cookies on your computer to identify the student listed from the referral link. These cookies are set to expire in seven (7) days.
Depending on your browser's cookie settings, these cookies may only affect your current session. In that case, the cookies are destroyed when you close your browser, and if you do so before placing an order, you will need to click the referral link and return to this page to give the student credit. If you prefer, you can enter the Student ID as part of the checkout process.
